FAQ

What shipping methods do you offer?

We offer free domestic shipping on orders over $99. Standard shipping rates apply to all other orders.

When will my order ship?

Custom name orders are handcrafted and typically ship within 5-7 business days. You will receive a tracking number via email once your order ships.

Do you offer international shipping?

Yes, we ship internationally. Rates and delivery times vary by destination and are calculated at checkout. Free shipping applies to domestic orders only.

What is your return policy?

All orders are final sale. If your order arrives damaged, please reach out to us at so we can assist you.

Who is running the Butterfly Alphabet today?

Kjell's legacy is carried on by his long-time business partner Barbara and her niece, Lauren, who work to share the beauty of Kjell's photography with generations to come.

Do you offer image licensing?

For licensing inquiries, please reach out to us at .

Can I create a more customized order?

For custom order inquiries, please reach out to us at .